Change Without
the Chaos

Change is inevitable. Success depends on how you manage it. NRI’s Organizational Change Management services enable you to make the move from current state to future state while minimizing disruption and maximizing productivity gains. Our strategic frameworks and operational expertise lay the groundwork for successful change and build cultural alignment and support systems to make it last.

Change Without the Chaos

Change is inevitable. Success depends on how you manage it. NRI’s Organizational Change Management services enable you to make the move from current state to future state while minimizing disruption and maximizing productivity gains. Our strategic frameworks and operational expertise lay the groundwork for successful change and build cultural alignment and support systems to make it last.

Sustainable Transformation, from Day One to the Long Run

NRI’s Organizational Change Management methodology targets the planning and operational gaps that derail change initiatives so you can thrive through transformation and ensure you’re delivering on the outcomes that actually matter to your business.

From vision to value

By aligning stakeholders, smoothing adoption, and designing for sustainability, we help your initiatives launch and land with success—and we help you quantify it all. Our clients see a 143% increase in ROI when our Organizational Change Management services are incorporated into transformation projects.

Productivity acceleration

Our framework blends communication, training, and stakeholder engagement throughout every phase of the journey, tailored to each client’s unique culture and goals. Tailored workshops, learning programs, and readiness assessments help customers boost productivity by 20-25%.

Turn resistance into advocacy

Digital transformations are as much about people as they are technology. Our experts are certified in change management models like ADKAR, Kotter, ATD, and more, enabling you to turn skeptics into champions. Customers report dramatic improvements to user engagement, higher employee satisfaction, and up to 59% lower turnover.

There’s Disruptive Change.
And Then There’s NRI Change.

A framework made to deliver

NRI’s five-step framework encompasses the entire change management and adoption process, from initial advisory sessions to post-change support. This proven framework has driven successful, long-lasting across a wide breadth of companies, from Fortune 500 stalwarts to nimble startups.

Masters of change management

NRI is certified in several change management models to ensure your success. From people-centered models for aligning culture to technical-oriented frameworks for smoothing adoption curves, we drive your initiative without distracting you from your business.

Sustainable Transformation, from Day One to the Long Run

NRI’s Organizational Change Management methodology targets the planning and operational gaps that derail change initiatives so you can thrive through transformation and ensure you’re delivering on the outcomes that actually matter to your business.

From vision to value

By aligning stakeholders, smoothing adoption, and designing for sustainability, we help your initiatives launch and land with success—and we help you quantify it all. Our clients see a 143% increase in ROI when our Organizational Change Management services are incorporated into transformation projects.

Productivity acceleration

Our framework blends communication, training, and stakeholder engagement throughout every phase of the journey, tailored to each client’s unique culture and goals. Tailored workshops, learning programs, and readiness assessments help customers boost productivity by 20-25%.

Turn resistance into advocacy

Digital transformations are as much about people as they are technology. Our experts are certified in change management models like ADKAR, Kotter, ATD, and more, enabling you to turn skeptics into champions. Customers report dramatic improvements to user engagement, higher employee satisfaction, and up to 59% lower turnover.

There’s Disruptive Change.
And Then There’s NRI Change.

Executive’s Guide to Organizational Change Management and Adoption

Most digital transformations fail—not because of technology, but because people get left behind. This guide shows executives how to turn disruption into measurable business outcomes by aligning strategy, adoption, and culture. Learn proven methods to accelerate productivity, reduce resistance, and achieve ROI that lasts.

Case Study

Large Retailer Migrates Hundreds of Thousands to Microsoft 365 with NRI

Looking to migrate to Microsoft 365 for better productivity, tighter integration, and stronger security, NRI aligned this retailer’s tech, comms, and leadership team for the rollout. NRI worked with the retailer to create and implement a scalable change management program that helped migrate more than 400,000 employees with minimal disruption. The retailer has since designated NRI as their preferred OCM partner for subsequent initiatives.

Enabling Change at Every Level

Mergers, Acquisitions, and Divestitures

Align people, processes, technology, and culture for successful mergers, acquisitions, and divestitures. We diagnose potential culture clashes early, create clear narratives and align leaders to ensure consistent communication, and conduct comprehensive technology audits to create and execute efficient integration strategies.

Strategic Execution

Turn your vision into actionable blueprints with a flexible framework that’s delivered results for Fortune 500 and smaller firms alike. We perform persona and stakeholder analysis to outline the true impact of your change event to users, measure change complexities to determine the associated impact, and conduct communication and learning needs assessments to smooth onboarding and accelerate integration.

Technology Adoption

Bridging the gap between innovation and usability, we ensure new tools drive productivity, not downtime and support tickets. We go beyond surface-level training, with detailed documentation, FAQs, user assessments, IT support desks, and more. We’ve worked with clients to migrate hundreds of thousands of workers to Microsoft 365 with less than 300 tickets, showcasing the effectiveness of our change management process for new technology.

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